Mrs. T’s food products are shipped in reusable Styrofoam containers packed with cooler blocks which are designed to maintain the highest quality and freshness. Orders received prior to 12:00 P.M. E.T. Monday through Wednesday, will ship next day via overnight service to arrive at your location on the next day. Orders received after 12:00 P.M. E.T. Wednesday through Sunday, will ship on Monday via overnight service to arrive at your location on Tuesday. (If order is received on a holiday, the next business day will be used for purposes of determining date of shipment).
Products ordered from the Site will only be delivered within the 50 United States. International shipping is not currently available.
Delivery of products ordered from this Site shall be made in accordance with Ateeco’s delivery policies in effect on the date of shipment. Ateeco may divide your order into multiple shipments (thereby incurring additional shipping and handling fees and/or taxes) at its sole discretion. Risk of loss to the products shall pass from Ateeco to you on shipment from Ateeco’s facilities. This means that once your order has left Ateeco’s facilities, you (NOT Ateeco) will be responsible for any damage or other loss to your order. Ateeco shall not be liable for any delayed, lost, damaged or mishandled shipments, regardless of cause. In all such cases, you agree that your sole recourse will be against the overnight delivery service responsible for shipping the product to you. Ateeco may assist you in filing a claim with the overnight delivery service, but such assistance is provided merely as a courtesy by Ateeco and does not in any way impute any liability to Ateeco or otherwise alter the foregoing provisions whereby Ateeco is immune from any liability in conjunction with the shipping of the product.
All sales via the Site come with Mrs. T’s 100 percent unconditional guarantee as to product quality. If for any reason you are not completely satisfied with your purchase (including if you believe that there was an error in the contents of your shipment), please contact us immediately by calling toll-free 1-800-233-3170 or e-mailing ConsumerContact@pierogies.com. Mrs. T’s will replace the product(s) or refund the price of your purchase (excluding applicable taxes and shipping/handling fees). When making such requests, please include the Order Number, Bill to Name, and Bill to Address, as well as the part(s) of your order that you are not satisfied with. Ateeco reserves the right to request additional information (e.g., proof of purchase) as a precondition to product replacement/issuance of refund.